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request a free Collection

To request a FREE collection of inks please complete the form below. Once we receive your request we will email you a collection label to print off and attach to the box. Make sure to seal the box securely with tape and our courier will collect it from you within two working days.

As we use a third-party courier to make the collections, we can't specify a collection time. Couriers will make the collection between usual business hours Monday - Friday (9am - 5pm). If collecting from a residential address, please ensure somebody is available at the property between these hours.

For information on the toner cartridge recycling service, please email info@print-recycle.com or call the team on +44 (0) 800 083 6555.

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How to return YOUR INKS

When your box is full you simply empty the inks out of your Think-Inks display box into a used cardboard box such as a shoe box, delivery box etc. ensuring all the edges of this box are securely sealed ready for shipping. 

Please do not send your inks back to us in your Think-Inks display box, this is for you to keep!

If you still have one of our plain white internal boxes you can keep this inside the display box to keep your display box clean. 

We are trying to reduce our carbon footprint and therefore will no longer be shipping replacement boxes. There are many ways you can reuse cardboard boxes and sending us your inks is one of those ways!

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THE PROCESS EXPLAINED

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Collect your inks 

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When the box is full, decanter the inks into a used cardboard box and request a collection

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Continue collecting inks ready for your next collection!
Attach provided shipping label, close & seal ready for collection 

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Please fill the form below to request a collection

If you do not have a account number, please click here.

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All collections are completed via a 3rd party courier and usually made between Mon-Fri 9am-5pm. We can only provide a specific collection date, we cannot provide a specific time for collection. If you have special instructions, please leave details below

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& Privacy Policy here.

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Replacement internal box
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