request a free Collection

To request a FREE collection of inks please complete the form below. Once we receive your request we will email you a collection label to print off and attach to the box. Make sure to seal the box securely with tape and our courier will collect it from you within two working days.

As we use a third-party courier to make the collections, we can't specify a collection time. Couriers will make the collection between usual business hours Monday - Friday (9am - 5pm). If collecting from a residential address, please ensure somebody is available at the property between these hours.

For information on the toner cartridge recycling service, please email or call the team on +44 (0) 800 083 6555.

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How to return and replace the internal box

When your internal box is full, remove it from the display box and seal securely (seal all open edges with tape). The internal box fits  inside the display box (which you keep) so we'd advise you to take caution as to not damage the display box. Complete the form below ensuring you tick to receive a replacement internal box. Collections are usually completed 1-3 days after the request is received and the replacement internal box will arrive within 5-7 days.

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Collect your inks 


When the internal box is full request a replacement & a collection


Insert your new replacement box into the display box & Repeat.
Attach provided shipping label, close & seal ready for collection 


Please fill the form below to request a collection

please TICK to request an internal box

Please enter the contact details and location of where the box is to be collected from. These details are relevant to the courier for collection. 

If you do not have a account number, please click here.


All collections are completed via a 3rd party courier and usually made between Mon-Fri 9am-5pm. We can only provide a specific collection date, we cannot provide a specific time for collection. If you have special instructions, please leave details below


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