request a free Collection
To request a FREE collection of inks please complete the form below. Once we receive your request we will email you a collection label to print off and attach to the box. Make sure to seal the box securely with tape and our courier will collect it from you within two working days.
As we use a third-party courier to make the collections, we can't specify a collection time. Couriers will make the collection between usual business hours Monday - Friday (9am - 5pm). If collecting from a residential address, please ensure somebody is available at the property between these hours.
How to return and replace the internal box
When your internal box is full, remove it from the display box and seal securely (seal all open edges with tape). The internal box fits inside the display box (which you keep) so we'd advise you to take caution as to not damage the display box. Complete the form below ensuring you tick to receive a replacement internal box. Collections are usually completed 1-3 days after the request is received and the replacement internal box will arrive within 5-7 days.