request a free Collection

To request a FREE collection of inks please complete the form below. Once we receive your request we will arrange a collection to fit your opening hours. We will email you a collection label to print off and attach to the box. Make sure to seal the box securely with tape and our courier will collect it from you within two working days.

As we use a third-party courier to make the collections, we can't specify a collection time. Couriers will make the collection between usual business hours Monday - Friday (9am - 5pm), unless you have specified a different timeframe  in the form below. Please specify a minimum 5 hour window for collection. If collecting from a residential address, please ensure somebody is available at the property between these hours.

For information on the toner cartridge recycling service, please email or call the team on +44 (0) 800 083 6555.

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Returning your Internal Think-Inks box?

When your internal box is full, remove it from the display box and seal securely (seal the open edges with tape). The internal box fits well inside the display box so we'd advise you to take caution as to not damage the display box. You will need your replacement internal box to arrive first so you MUST select the below statement in the form to ensure we send you your replacement internal box first. This should arrive roughly 3 days after confirmation.

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Collect your inks 
When the internal box is full request a replacement & a collection
Attach provided shipping label, close & seal ready for collection 


Insert your new replacement box into the display box & Repeat.

Please fill the form below to request a collection

please click below to request an internal box

Please enter the contact details and location of where the box is to be collected from. These details are relevant to the courier for collection. 

If you do not have a account number, please click here.


All collections are completed via a 3rd party courier and usually made between Mon-Fri 9am-1pm. If you are unavailable during these times, please leave details below. Please note, we can only provide a specific collection date, we cannot provide a specific time for collection.


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